Policies

Mission Statement

We strive to provide our clients with a warm, fun and professional atmosphere with an emphasis on excellent customer service.

Privacy Policy
We collect names, addresses, and phone numbers for our purposes only. We will not share this information with other parties. We do not support links to any other websites at this time.

We respect your privacy at our salon. If you have any difficult issues, we will be very discreet. We are a professional salon. If you require a service at a quiet time, due to your job, for security reasons, or for health reasons, let us know and we will see what we can do to accommodate you.

Payment
We accept all types of payment... Visa, Mastercard, Discover, American Express, Checks and Cash.
There will be a $25.00 fee for all returned checks.

Cancellations
Please give us 48 hours notice for all cancellations. This helps give our staff enough time to rebook your time slot. There will be a 50% no show fee without a 24 hour cancellation notice. Please contact our front desk at 972-931-2220 and we will be happy to accomodate any changes in your schedule.

Rebooking
We recommend that you pre-book your next appointment prior to leaving the salon to ensure you get the day and time of your choice. We always call to confirm your appointment.

Returns
You may return any product that has been opened that you don't like for an exchange for up to 14 days. If the product is damaged or clogged, you may return it at any time. You donケt need a receipt as long as it still has our sticker on it.

ゥ 2007-2011 The Color Studio & Salon.